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SNL Tech Services

AI Governance for Small Businesses

The problem this solves

Shadow AI use growing faster than oversight in small businesses
SNL Tech Services helps small businesses put practical structure around AI use before adoption outpaces oversight. Work covers mapping which tools employees already use, evaluating specific platforms and use cases, implementing access and data controls, and building an AI policy that reflects how the company actually operates.
Experience

AI exposes existing permission problems rather than causing them

“AI does not fix poor permissions. In some situations, it can make existing permission problems much easier to discover because employees can ask questions across information they technically had access to but might never have known how to find manually.”

— AI Governance for Small Businesses | Cyber Insurance & ...

Judgement

Approve use cases, not products — the same tool differs by workflow

“That is why I prefer to evaluate use cases, not simply maintain a list of “good AI” and “bad AI.” The same platform may be appropriate for one workflow and inappropriate for another.”

— AI Governance for Small Businesses | Cyber Insurance & ...

Novel practice

Start with an AI inventory, not a policy template

“One of the biggest changes I would make to the way I originally presented AI governance is that I would not start by blindly downloading an AI policy template. Before I can write useful rules for a business, I need to understand what I am trying to govern.”

— AI Governance for Small Businesses | Cyber Insurance & ...

AI governanceSmall businessShadow AIGRCCybersecurityMicrosoft 365

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